Frequently Asked Questions
How can I request a handyman service?
This fundamental question about the process of booking services is straightforward. To schedule a service, simply visit the "Make a Booking" section on my website and choose a time that suits your schedule.
What areas do I serve?
I exclusively operate within the Swindon area in the UK.
Are my handyman services available on weekends or evenings?
Currently, I offer my services from Monday to Friday, 9 AM to 4 PM. This schedule ensures that I can efficiently address your needs during my working hours.
How much do my handyman services cost?
My pricing varies depending on the time of year and the specific job. For detailed pricing information, please refer to my online booking service. Please note that I provide quotes for larger projects like bathroom refurbishments, kitchen installations, and flat roof repairs.
Do I offer any discounts or promotions?
I extend discounts and promotions exclusively to schools, hospitals, and disabled individuals as a way of giving back to my local community.
What types of projects can I handle?
I'm a skilled and multi-trade handyman who can handle a wide range of property maintenance tasks. However, please note that I do not cover gas, electrical work, or building brick walls.
Am I insured and licensed?
Rest assured, I am fully insured and DBS cleared, indicating a clean criminal record. This allows me to work with schools and vulnerable adults.
What safety measures do I have in place during the COVID-19 pandemic?
I strictly adhere to government guidelines to ensure your safety during the ongoing pandemic.
How do you pay for my handyman services?
I accept various payment methods, including PayPal, bank transfers, and cash. Invoices are generated through QuickBooks for your convenience.
What is my cancellation policy?
I require a minimum of 7 days' notice for cancellations to accommodate changes to your booking.
Can you provide your materials for the project?
Yes, I encourage customers to source their materials, as it's convenient in today's online world. If you prefer that I purchase materials, please transfer funds to cover the cost.
How soon can you expect me to arrive after booking a service?
When you use my online booking system, I'll arrive at the date and time you specify during the booking process.
Do I offer emergency handyman services?
Currently, I do not provide emergency services, but stay tuned; with the help of AI, I may offer this in the future.
What if you're not satisfied with my work?
Your satisfaction is my priority. If you're not happy with my work, please let me know, and I'll strive to create happiness with my "R.I.C.H." policy: Realizing I Create Happiness.
How can you get in touch with my customer support team?
As a one-man operation, I personally handle customer inquiries and do my best to ensure your satisfaction.
Can I provide references or reviews from past customers?
I encourage you to check out my Google reviews, where satisfied customers often share their experiences.
Do I have any eco-friendly or sustainable options for handyman services?
I am committed to sustainability and strive to recycle materials whenever possible to minimize waste.
How can you become a handyman with Handyman Plus Van?
Currently, I am a one-man operation and do not have plans for recruitment at this time.
These FAQs cover a wide range of topics, providing valuable information to potential customers and site visitors, helping them make informed decisions about using my services as a one-man sole trader.